Privacy Policy

Introduction

1.1 Welcome to the EzMarketz, a platform operated by Buen Viva, S.A. and its affiliates (individually and collectively referred to as “EzMarketz”, “us” or “our”). EzMarketz takes seriously its responsibilities under applicable privacy and personal data protection laws and regulations (hereinafter referred to as the “Privacy Law”), and is committed to respecting the privacy rights of all users of the EzMarketz platform (hereinafter referred to as the “Platform”) And points of concern (we collectively refer to this platform and the services we provide on this platform as “this service”). We understand that the personal data you entrust to us is extremely important and believe that it is our responsibility to properly manage, protect and process your personal data. This privacy policy (hereinafter referred to as the “Privacy Policy” or “Policy”) aims to help you understand how we collect, use, disclose and/or process what you provide to us and/or what we have related to you. Personal data, and to help you make an informed decision before providing us with any personal data. Please read this privacy policy carefully.

1.2 “Personal data” refers to information about an individual, whether it is true or not, and that individual can be identified through the data, or through the data and other organizations that hold or may have access to data. Common examples of personal data include name, ID number and contact information.

1.3 If you use this service, register an account with us, visit our platform or access this service, you are aware of and agree to accept the practices, requirements and/or policies outlined in this privacy policy, and hereby agree to our collection and use , Reveal and/or process the personal data described here. If you do not agree that your personal data will be processed in the manner described in this privacy policy, please do not use our services or access this platform. If we change the privacy policy, we will publish these changes or revised privacy policies on this platform. We reserve the right to modify this privacy policy at any time.

When does EzMarketz collect personal information?

2.1 We will/may collect your personal data when:

(a) When you register and/or use this service or this platform, or open an account with us;

(b) When you submit forms via online or physical forms, including but not limited to application forms or other forms related to our products or services;

(c) When you sign an agreement, or provide other documents or information for your interaction with us, or when you use our products and services;

(d) When you interact with us via telephone (may be recorded), letters, faxes, face-to-face meetings, social media platforms, and emails；

(e) When you use our electronic services, or interact with us through our apps or using services on our platform. This includes, but is not limited to, through cookies (which may be deployed when you interact with our applications or platforms);

(f) When you conduct transactions through this service;

(g) When you provide an opinion or complain to us；

(h) When you register for the contest; or

(i) When you submit personal data to us for any reason.

The above situations do not cover all situations, but only some common examples where your personal data may be collected.

What personal information does EzMarketz collect?

3.1 EzMarketz will collect users’ personal data within the necessary scope for using this service, including but not limited to:

Name；
Email；
Date of Birth；
Billing Address；
Bank Account and Payment Information；
Telephone Number；
Gender；
Information related to the device you use to access this service or this platform or information sent by that device；
Any other information about the user provided when the user registers to use the service or the platform and the user uses the service or the platform, and information about how the user uses the service or the platform; and
Summarize relevant information about user interaction。

3.2 You agree not to provide us with any erroneous or misleading information, and you agree to notify us if there are any errors or changes in the information you provide. We reserve the right to unilaterally decide to ask you for further documents to verify the information you provide.

3.3 If you use your social media account (hereinafter referred to as “social media account”) to register as a user of this platform, or link your EzMarketz account with your social media account, or use any EzMarketz social media account group function, we may access the information you voluntarily provide to the social media account provider under the social media account provider’s policy, and we will continue to manage and use relevant personal data in accordance with this privacy policy.

Other information collection

4.1 As with most websites and mobile applications, your device will send information that may contain information about you, and the web server will record that information when you browse the platform. This usually includes but is not limited to: your device’s IP address, computer or mobile device operating system and browser type, type of mobile device, characteristics of the mobile device, unique device identifier (UDID) or mobile device identifier of the mobile device (MEID), the address of the reference website (if any), the webpages you visit when you are on our platform or mobile application, and the time of the visit, and sometimes cookies (can be disabled by browser preferences) to assist This platform remembers your last visit information. When you log in, this information will be associated with your personal account. This information will also be included in anonymous statistics to help us understand how visitors use our platform.

4.2 Our mobile apps may use GPS, Wi-Fi and other technologies to collect accurate information about the location of your mobile device. We will collect, use, disclose and/or process this information for one or more “purposes”, including but not limited to: location-based services you request, deliver relevant content to you based on your location, and use our The services included in the mobile app allow you to share your location with other users. You can revoke our access to your location information through the device settings of most mobile devices. If you have any questions about how to disable location services on your mobile device, please contact your mobile device service provider or device manufacturer.

COOKIE

5.1 We may sometimes implement “cookies” or other functions to enable us or third parties to collect or share information to help us improve the platform and services we provide, or to assist us in providing new services and features. “Cookie” is the identification code that we send to your computer or mobile device, which allows us to identify your computer or device, and also tells us the use or visit method and time of this service or this platform, the number of visitors, and track our platform Activities in. We may link cookie information with personal data. Cookies are also linked to information about the products you choose to buy and the webpages you have viewed. This information will be used to track your shopping cart and other purposes. Cookies are also used to deliver specific content related to your interests and to monitor the use of this service.

5.2 If you want to refuse the use of cookies, please select the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this platform or this service.

View and download content and advertisements

6.1 When you view content, advertisements and access other software on this platform or through this service, the information sent to us by the system is mostly the same as the information sent when you browse the pages of this platform or mobile application (including But not limited to IP address, operating system, etc.); however, unlike web viewing, your device will send us information about viewing content and advertisements, and/or information about this service and software installed on this platform And time.

How do we use the information you provide us？

7.1 We may collect, use, disclose and/or process your personal data for one or more of the following purposes：

(a) Consider and/or process your application to us/transactions with us, or transactions or communications you conduct with third parties through this service；

(b) Manage, operate, provide and/or process your use and/or access to our service and this platform (including but not limited to remembering your preferences), your relationship with us, and your opening to us User account；

(c) Respond to, process, process or complete transactions and/or meet your requirements for specific products and services, and inform you of service issues and unusual account operations；

(d) Enforce our “Terms of Service” or any applicable user license agreement；

(e) Protect personal safety and rights, property or the safety of others；

(f) Identification and/or verification；

(g) Maintain and manage occasional software updates and/or other updates and support to ensure the smooth operation of this service；

(h) Handle or promote customer service, execute your instructions, handle or respond to all inquiries made by you or on your behalf (or claim to be or on your behalf)；

(i) Based on the execution and/or management of your relationship with us, or the purpose of your use of this service, to contact or communicate with you through voice calls, text messages and/or fax messages, e-mail and/or mail or other methods, such as But it is not limited to conveying management information related to this service to you. You understand and agree that we may communicate with you by mailing letters, documents and notices. During the delivery process, your specific personal information may be revealed outside the envelope/mail package；

(j) Facilitate other users to interact or connect with you on this platform, including notifying you when another user sends you a private message or posts an opinion for you on this platform；

(k) Conduct research, analysis and development activities (including but not limited to data analysis, questionnaire surveys, product and service development and/or analysis) to analyze your use of this service, improve our service or products and/or strengthen your Customer Experience；

(l) Allows audits and surveys to confirm the size and composition of the target audience, and understand their experience with the service；

(m) For marketing or this purpose, through various communication modes, we will send you relevant products and/or services that EzMarketz (and/or its affiliates or affiliates) may be selling, marketing or promoting (including but not limited to the EzMarketz’s cooperation or joint provision of third-party products and/or services) marketing and promotional information and materials, regardless of whether the product or service currently exists or will be created in the future; you can use the unsubscribe function in the electronic marketing materials at any time to unaccept marketing information. We may use your contact information to send you newsletters or newsletters from us or our affiliates.

(n) Respond to legal procedures or comply with any applicable laws, government or regulatory requirements in relevant jurisdictions, including but not limited to complying with any legal requirements that are binding on EzMarketz or its affiliates or affiliates, and meet the disclosure requirements；

(o) Generate statistics and research results for internal and statutory reporting and/or record keeping requirements；

(p) Perform due diligence or other filtering actions (including but not limited to background checks) in accordance with legal or regulatory obligations or our risk management procedures (according to legal requirements or those implemented by us)；

(q) Audit our service or EzMarketz’s business；

(r) Prevent or investigate any actual or possible violations of our terms of service, fraud, illegal activities, negligence or improper behavior, to understand whether these behaviors are related to your use of the service and whether they are caused by your relationship with us；

(s) Storage, hosting, backup (whether for disaster recovery or other purposes) your personal data, whether in or outside of your jurisdiction；

(t) To process and/or promote corporate asset transactions or possible corporate asset transactions, where the participants of the transaction include EzMarketz, or only include EzMarketz’s affiliates or affiliated companies, or include any one or more of EzMarketz and/or EzMarketz Affiliated companies or related companies, and possibly other third-party organizations are also involved in the transaction. “Corporate asset transaction” refers to the acquisition, sale, lease, integration, merger or any other acquisition, disposal or financing of an organization, a part of an organization, or any business or assets of the organization; to/or

(u) Any other purpose we told you when we got your consent。

(The above are collectively referred to as “purpose”)。

7.2 You understand and agree that EzMarketz may access, store and store if required by law, or according to court orders, or any government or competent authority having jurisdiction over EzMarketz, or when it is deemed necessary based on good faith and good faith principles. Disclosing your account information and content to: (a) comply with legal procedures; (b) implement the requirements of any competent authority having jurisdiction over EzMarketz; (c) fulfill EzMarketz’s terms of service or this privacy policy; (d) respond Any actual or possible claims against EzMarketz or other claims that the content of this platform infringes the rights of third parties; (d) respond to your customer service requests; or (e) protect the rights, property, or property of EzMarketz, its users and/or the public Personal safety.

7.3 Since the purpose for which we will/may collect, use, disclose or process your personal data depends on the circumstances at the time, this purpose may not appear in the above items. However, we will inform you of this other purpose when we obtain your consent, unless the privacy law allows us to process the applicable data without your consent.

How EzMarketz protects and saves customer information？

8.1 We implement various security measures to ensure that your personal data is safe on our system, but inevitably, we cannot guarantee absolute security. The user’s personal data is included behind the secure network, and only limited employees with special access rights to the system can access it.

8.2 We will store personal data in accordance with the privacy law and/or other applicable laws. In other words, when we reasonably believe that (i) storing the personal data no longer meets the purpose of collecting personal data; (ii) it is no longer necessary to store personal data for any legal or business purpose; and (iii) there is no other legal requirement When the interests need to further save the personal data, we will immediately destroy your personal data, or anonymize it. If you stop using this platform or your right to use this platform and/or this service is terminated or revoked, we will continue to store, use and/or disclose in accordance with the obligations stipulated in this privacy policy and privacy law Your profile. According to applicable laws, we can safely dispose of your personal data without notifying you in advance.

Will EzMarketz disclose the information it collects from visitors to third parties?

9.1 When conducting business, we will/may need to contact third-party service providers, agents and/or our affiliates or affiliates and/or other third parties (regardless of whether they are located in Panama or not) for one or more of the above purposes. ) Reveal your personal information. The third-party service provider, agent, and/or related company or affiliated company and/or other third parties may process your personal data on our behalf or in other ways for one or more of the above purposes. This third party includes but is not limited to：

(a) Our subsidiaries, affiliates and related companies；

(b) Other users of this platform based on the purpose described in this privacy policy;

(c) Contractors, agents, service providers and other third parties that we use to support our business. These include but are not limited to units that provide us with management or other services, such as mailing companies, telecommunications companies, information technology companies, and data centers；

(c) Integration, deprivation, reorganization, reorganization, dissolution, or other sale or transfer (whether in the form of continuing operations, or as part of bankruptcy, liquidation or similar procedures) Buyers or other successors of some or all of EzMarketz’s assets, among which EzMarketz, personal data held and related to the users of this service are also in the transferred assets; or the counterparty of the corporate asset transactions in which EzMarketz or any of its affiliates or affiliates participates; and

(d) We disclose personal data to a third party for one or more purposes. The third party may collect and process your personal data for one or more purposes.

9.2 This may require sharing statistical and demographic information related to users and their use of this service with advertising and planning providers.

For the avoidance of doubt, where the privacy law or other applicable laws allow organizations, such as us, to collect, use or disclose your personal data without your consent, the authority granted by such laws should continue be applicable.

9.4 Without our responsibility, a third party may illegally intercept or access the personal data transmitted to or contained in the website, the technology may malfunction or not work as expected, or someone may access or abuse it Or misuse information. However, we will deploy reasonable security measures to protect your personal data in accordance with the provisions of the Privacy Law, but we cannot guarantee absolute security, including but not limited to, if we are not responsible for the malicious and sophisticated dissatisfaction. Hacking attacks caused by unauthorized disclosures.

Information about children

10.1 This service is not applicable to children under 13 years of age. We will not deliberately collect or store any personal data or unidentifiable information of children under the age of 13, and all parts of this platform or other services are not targeted at children under the age of 13. Parents or legal guardians of children under the age of 13 should ensure that the children do not provide their personal information to this platform, otherwise it will be deemed that the children’s parents or legal guardians have acted on behalf of the child and are bound by them. We will close all accounts dedicated to children under the age of 13, and will remove and/or delete all personal data that we believe are submitted by children under the age of 13 who are not parents or legal guardian representatives.

Information collected by third parties

11.1 This platform uses Google Analytics, a web analysis service provided by Google, Inc. (“Google”). Google Analytics uses cookies, a text file on your device, to help the platform analyze how users use this platform. The information generated by the cookie about your use of this platform (including your IP address) will be sent to Google and stored by Google on servers in the United States. Google will use this information to evaluate your use of this platform, compile website activity reports for website operators, and provide other services related to website activity and Internet usage. Google may also transmit this information to third parties when required by law, or transmit the information to third parties that process information on Google’s behalf. Google will not associate your IP address with other data held by Google.

11.2 Occasionally, we and third parties may provide software application downloads for your use in this service or through this platform or service. These applications may individually access and allow third parties to view your identification information (such as your name, user ID, device IP address, or other information), such as software applications that you have previously installed or are used by third parties Or cookies installed by the website for you. In addition, these applications may ask you to provide other information directly to third parties. EzMarketz does not own or control the third-party products or services provided through these applications. We recommend that you carefully read the terms and other policies published by these third parties on their websites or elsewhere.

Disclaimer regarding security and third-party websites

12.1 We do not guarantee the security of your personal data and/or other information provided on third-party websites. In order to maintain the security of the personal data we own or control about you, we have indeed implemented various security measures. After your personal data is included in the secure network, only limited people who have special access rights to the system and must keep the personal data confidential can access it. When you place an order or access personal data, we will provide a secure server for use. All personal data or sensitive information provided by you will be encrypted and stored in our database, and only the above-mentioned personnel can access it.

12.2 In order to try to provide higher value, we may choose to link various third-party websites to this platform, or place third-party websites in the framework of this platform. We may also participate in co-branding and other relationships to provide visitors with e-commerce and other services and functions. The linked websites have individual and independent privacy policies and security measures. Even if the third party is related to us, we have no control over these linked sites, and each linked site has its own privacy and data collection practices that are not restricted by us. We may not receive information collected by co-branded partners or third-party websites (even if they are provided on our website or through our platform).

12.3 Therefore, we have no responsibility or obligation for the content, security measures (or lack of such security measures) and activities of these linked websites. These linked sites are provided for convenience only, so when you access these sites, you should do so at your own risk. Nevertheless, we still try to protect the integrity of this platform and the links placed on each site, so we welcome comments related to these linked sites (including but not limited to the situation where certain links cannot work).

Does EzMarketz send your information abroad?

13.1 Your personal data and/or information may be sent to a place outside your country/region, where it will be stored or processed in accordance with this privacy policy and privacy law. In most cases, your personal data will be stored in Panama or where our hosting supplier’s server is. EzMarketz will only send your information abroad in compliance with privacy laws.

How to withdraw consent, remove, request access or modify the information you provided us?

14.1 Withdraw consent

14.1.1 If you no longer agree to our collection, use and/or disclosure of personal data related to you owned or controlled by us, please send an email to our “personal data protection officer” at info@ezmarketz.com, and we will Process your application in accordance with this policy and the privacy law. However, if you withdraw your consent, it may mean that we will no longer be able to provide you with this service, and we may need to terminate your current relationship and/or contract with us.

14.2 Request to access or correct personal data

14.2.1 If you have an account with us, you can personally access and/or correct the personal information currently owned or controlled by us through the “Account Settings” page of this platform. If you do not have an account with us, you can submit a written request to us for access and/or correction of personal data currently owned or controlled by us. You must provide sufficient information for us to ascertain your identity and the nature of your request so that we can process your request. Therefore, please send an email to info@ezmarketz.com to our “personal data protection officer” to submit your written request.

14.2.2 You can request to inquire about, read my personal data or request a copy (EzMarketz may charge a reasonable fee at the discretion of EzMarketz). We will provide relevant information within 15 days after obtaining sufficient information provided by you to handle the request. Personal information is provided to you. If we cannot respond to you within the aforementioned 15 days, we will inform you of the fastest possible time to provide you with the information you requested.

14.2.3 You can request to supplement, correct, delete, stop processing or use your personal data. After we obtain sufficient information from you that is sufficient to handle the request:

(a) Processing is completed within 30 days; and

(b) If the personal information needs to be corrected or supplemented due to the attributable reasons of EzMarketz, we will notify the users who have provided the use according to law after the correction or supplementation.

Questions, concerns or complaints? contact us

15.1 If you have any questions or concerns about our privacy practices, please contact: info@ezmarketz.com

Last revision date: August 25, 2020